Privacy Policy

Last updated: March 15, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of your information when You use the Service and tells you about Your privacy rights and how the law protects You.

We use the data to provide and improve the service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.

Application refers to the mobile application, ECR.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ECR.

Country refers to: Pakistan

Device means any device that can access the service such as a computer, a cell phone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Mobile Application.

Collecting and using your personal and non-personal Information

We collect personal and non-personal information from our users when they use our app. The types of information we may collect include:

• Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details.
• Electronic Client Records: Our app allows you to manage electronic client records. When you use this feature, we may collect and store information about your clients, such as their names, addresses, phone numbers, and medical information.
• Usage Information: We may collect information about how you use our app, including information about the features you use, the pages you visit, and the actions you take.

2. How We Use Your Information

We use your information to provide you with the best possible experience when using our app. Specifically, we may use your information to:

• Provide you with access to electronic client records.
• Improve our app and the services we offer.
• Respond to customer support requests and inquiries.
• Send you promotional emails about our app and other services.

3. How We Protect Your Information

We take reasonable steps to protect the information we collect from our users. We use industry-standard security measures to prevent unauthorized access, disclosure, or modification of your personal information. We also restrict access to your personal information to only those employees and contractors who need to know that information in order to provide our services to you.

4. Sharing Your Information

We may share your personal information with third-party service providers that help us to provide our services to you. We may also share your information with law enforcement agencies or other third parties if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.

5. Your Choices

You may choose not to provide us with certain personal information, but this may limit your ability to use certain features of our app. You may also choose to opt-out of receiving promotional emails from us by following the instructions in those emails.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@lmis.gov.pk.